Practice Panther is a Web Application that is accessed via web browsers. The system provides integration with many third party apps, making it agile. Practice Panther is aimed at the SME’s, however there is no reason why larger firms cannot benefit from it. Practice Panther provides Case Management and Practice Management Software, Document Management, Legal Accounts, CRM & Marketing and Reporting.
Practice Panther focuses on the basic features of document management and highlights the key fields. Navigation is via a side panel which is straight forward. Practice Panther has a standard Dashboard which summarises the users key data and from where certain actions can be performed quickly. The system has basic invoicing and calendaring modules.
Practice Panther is a simple system and is aimed at the smaller firms or novice users. The subscription allows users to access the system via the native mobile app rather than displaying reduced web pages in place of the system.
Practice Panther does not provide many advance features such as Business Intelligence and its own Legal Accounts. There are few advanced features in the system and therefore features such as Automation, Document Versioning and Business Intelligence are lacking. The user experience is not the best and too many clicks are required throughout the use of the system. The system lags when performing actions and running searches.
Support and training
Practice Panther has an inbuilt support chat via their webpage which can be accessed by users at any time. In addition, they have a support team that is ready to assist in terms of support and training. There a numerous video tutorial which can also be accessed via their website.
Practice Panther have been continuously developing their product and valuing user feedback to bring new features to their system. We expect Practice Panther to continue to expand their market share into the future.
Practice Panther is a simple and effective system focusing on the key features such as document and matter management. The software has a pleasant user experience and would be a good fit for any small to medium firms that are looking for a basic system. Firms looking for advanced systems and the ability to further develop and customise systems may find Practice Panther restrictive.